Honesty is the best policy -- but sometimes that just makes it hard (harder?) to be a Mastandrea. At least as it relates to owning up to one's true motivations.
Today I cancelled my AT&T Universal card -- a Visa account I'd had for about 15 years. Customer service patched me through to a supervisor who tried to talk me out of it. She asked why I was closing the account. I stalled.
It wasn't that I didn't have a reason; I just couldn't clearly remember it. The best I can recollect is this: a while back (a year? more?) I fell behind in my household paperwork and found myself late with my monthly payment (via Internet, of course). I can't remember how late, but in my mind it was only slightly late. Still, I got walloped with a hefty surcharge. I vaguely remember calling to complain, but they were within their rights: I was late and they charged me a late fee.
But it pissed me off -- enough that I resolved to close the account. I just never got around to doing that. Until today. So when the helpful supervisor lady on the other end of the phone asked why I was dropping the card, I suppose I could have been more forthcoming:
"Sometime last year you people pissed me off. I would tell you the details but I don't remember them."
But that wouldn't make sense to a non-Mastandrea. So I made up some line of shit about rewards points.
And I still haven't killed that Discover card account. Those annoying bastards really pissed me off...